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With calls for better coordination between repair shops and insurers for estimation systems, it would seem that huge changes are on the horizon for the collision repair industry. Because estimates are a significant part of the process for insurance companies, it only makes sense that shops and insurers come together to clean up some of the issue plaguing the assessment process.
The information is readily available, but the act of integrating it seems to be sluggish. While some speculate that there are underlying reasons that some involved would “drag their feet”, there is still little evidence that any sort of collusion is afoot.
For now, the voicing of interest in more coordination from BOTH insurers and repair shops should do plenty to spark interest in improving the systems already in place, while opening the door to emerging concepts that could push things forward in ways we have yet to see.
From an outside perspective, it would seem beneficial to EVERYONE involved to improve this seemingly lacking status quo. With better communication and an improved platform, estimates could be exponentially more accurate – something that would benefit all parties.
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